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Last updated: 25 June 2026

Welcome to GjerdeKonsept. By using our website or placing an order, you agree to the following Terms and Conditions.

 

1. Seller

GjerdeKonsept is responsible for the sale of the products offered through this online store.

Contact information:

Email: gjerdekonsept@gmail.com

Phone: +47 642 32 880

Website: www.gjerdekonsept.no

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2. Products

We offer fences, gates, pedestrian gates, gate automation systems, posts, and accessories.

Product images, descriptions, and technical specifications have been prepared with the greatest possible accuracy. Minor variations in dimensions, colour, texture, or finish may occur due to manufacturing processes or screen settings.

 

3. Orders

An order becomes binding once the customer has received an order confirmation from GjerdeKonsept.

We reserve the right to cancel an order in the event of obvious pricing errors, technical issues, or if a product is no longer available.

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4. Prices

All prices are stated in Norwegian Kroner (NOK) and include VAT unless otherwise stated.

Shipping costs are added to the product price and will be displayed before the order is confirmed.

 

5. Payment

We offer the payment methods available in our online store at the time of purchase.

Orders are processed once payment has been approved.

For deliveries made using GjerdeKonsept's own transport, customers may, by prior agreement, pay upon delivery via Vipps.

Goods will only be released once payment has been received and confirmed. If payment cannot be verified, GjerdeKonsept reserves the right to withhold delivery until payment has been received.

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6. Delivery

The standard delivery time for most of our products is 2 to 3 weeks.

In some cases, delivery may be faster or take longer depending on stock availability, production schedules, or product availability.

Customers will always be informed of the estimated delivery time before placing an order or in the order confirmation.

Products weighing more than 50 kg are normally delivered using GjerdeKonsept's own transport service. The delivery fee for this service is NOK 1,500.

Smaller products and parcels are shipped via PostNord or GjerdeKonsept's own transport, depending on the product size and delivery address.

Deliveries made by PostNord are normally sent to the nearest collection point in accordance with PostNord's current delivery procedures.

The customer is responsible for ensuring that the delivery address is accessible and that the goods can be unloaded safely.

For more information about shipping and delivery charges, please see our Shipping & Delivery page.

Delivery delays caused by manufacturing, transportation, weather conditions, or other circumstances beyond our control may occur.

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7. Custom-made Products

Products manufactured according to the customer's measurements, specifications, or selected options are considered custom-made products.

Such products cannot be returned or exchanged unless they have a documented manufacturing defect or the customer has rights under mandatory provisions of Norwegian law.

8. Right of Withdrawal

The Norwegian Right of Withdrawal Act (Angrerettloven) applies to products eligible for cancellation.

The right of withdrawal does not apply to goods manufactured according to the customer's specifications or clearly personalised products.

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9. Complaints

We kindly ask customers to inspect their delivery immediately upon receipt.

Please check that:

• The delivery is complete.

• The number of products matches the order.

• The products show no visible transport damage or other visible defects.

Any missing items, defects, or transport damage that can be detected upon delivery must be documented with photographs and reported to GjerdeKonsept as soon as possible after delivery.

If the customer discovers that products are missing or that the delivery is incomplete, we ask that this be reported without undue delay so that the matter can be resolved as quickly as possible.

Complaints are handled in accordance with the Norwegian Consumer Purchases Act (Forbrukerkjøpsloven). This provision does not limit the customer's statutory rights regarding hidden defects or faults that could not reasonably have been discovered upon delivery.

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10. Warranty

Some products are supplied with a manufacturer's warranty.

The warranty is provided in addition to the customer's statutory rights under Norwegian law.

 

11. Installation

Unless otherwise agreed, products are supplied without installation.

The customer is responsible for proper installation or for using a qualified installer.

Defects resulting from incorrect installation, inadequate maintenance, or improper use are not covered by the warranty or the right to make a complaint.

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12. Limitation of Liability

GjerdeKonsept shall not be liable for indirect losses, consequential damages, or delays caused by circumstances beyond our reasonable control.

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13. Privacy

Personal data is processed in accordance with our Privacy Policy and applicable data protection legislation.

 

14. Disputes

Any disputes shall first be resolved through dialogue.

If the parties are unable to reach an agreement, the matter shall be governed by Norwegian law and may be brought before the appropriate dispute resolution bodies or Norwegian courts.

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15. Amendments

GjerdeKonsept reserves the right to update these Terms and Conditions whenever necessary. The latest version will always be available on our website.

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16. Force Majeure

GjerdeKonsept shall not be liable for delays or failure to fulfil its obligations if such delays or failures are caused by circumstances beyond our reasonable control. These include, but are not limited to, natural disasters, extreme weather conditions, fire, flooding, strikes, lockouts, war, pandemics, government restrictions, transport disruptions, supply issues from manufacturers, or other unforeseen events.

If such circumstances affect the delivery or performance of the agreement, the delivery time may be extended for the duration of the disruption. Customers will be informed as soon as reasonably possible if such circumstances affect their order.

Please also see our Accessibility Statement.